Voluntary Leadership Position with Stipend
Position Overview
Job Title: Clinical Coordinator – Lay Advisor Programme Reports to: Chairperson, MNDA South Africa Employment Type: Voluntary position with a monthly stipend and allowances Location: Hybrid (remote/home-based with national travel as required) Time Commitment: 8–12 hours per week (flexible)
About This Opportunity
At MNDA South Africa, we believe that every person living with Motor Neurone Disease deserves dignity, compassion, and care that truly sees them. As Clinical Coordinator, you will assume a vital leadership role, guiding and supporting our network of Lay Advisors who walk alongside families through some of their most challenging times.
This is more than coordination; it’s about weaving together a community of care, strengthening connections across provinces, and ensuring that no person or family feels alone on this journey. Your contribution will help us sustain excellence, compassion, and accountability in everything we do.
Key Responsibilities:
Programme Leadership & Coordination
- Lead and coordinate the national Lay Advisor Programme in line with MNDA SA’s Advisor Guidelines and Processes.
- Ensure timely and consistent delivery of first visits, follow-ups, urgent visits, and monthly support groups.
- Safeguard quality and accountability across all provinces.
Advisor Support & Development - Mentor, guide, and support Lay Advisors in their daily work.
- Encourage healthy professional boundaries and protect against burnout.Foster knowledge sharing and collective learning across the advisor network.
- Model and uphold MNDA SA’s values of Ubuntu, dignity, and patient-centred care.
Quality Assurance & Compliance
- Review Patient Detail Forms, claims, and monthly reports for accuracy and completeness.
- Ensure all programme activities meet established protocols and quality standards.
- Maintain reliable records and reporting systems.
Strategic Partnerships & Networking
- Build strong referral pathways with neurologists, hospitals, and healthcare providers.
- Represent MNDA SA at healthcare and community forums.
- Contribute to the growth and improvement of the Lay Advisor Programme.
Equipment & Resource Management
- Oversee the loan equipment programme, ensuring fair access, responsible use, and proper return processes.
- Coordinate resources and support across provinces based on identified needs.
Essential Requirements
Professional Background
- Qualification or experience in clinical, allied health, or social work (preferred).
- Understanding of chronic illness and palliative care principles.
- Experience in coordination, leadership, or programme management (advantageous).
Core Competencies
- Leadership Excellence: Ability to guide, inspire, and coordinate dispersed teams.
- Communication Skills: Clear, compassionate, and confident in both writing and speaking.
- Organisational Expertise: Strong administrative and project management skills.
- Emotional Intelligence: Empathetic, patient-focused, and culturally sensitive.
- Adaptability: Able to thrive in a voluntary sector environment with diverse needs.
Personal Attributes
- Collaborative and community-minded, with initiative to work independently.
- Aligned with MNDA SA’s mission and values.
- Resilient and emotionally mature, able to engage with life-limiting conditions.
- Flexible and willing to travel when needed.
What We Offer
Financial Support
- Monthly stipend as recognition for your time and expertise.
- Reimbursement for travel, telecommunications, and administration costs in line with MNDA SA policy.
Professional Development
- Training and learning opportunities.
- Access to national and international MND networks.
- Recognition within the healthcare and voluntary sectors.
Personal Rewards
- The opportunity to make a profound difference in the lives of people living with MND and their families.
- Being part of a passionate, supportive team working to build South Africa’s leading MND support network.
- The reward of knowing your work strengthens dignity, compassion, and hope where it matters most.
Application Process
If you are a committed professional who shares our vision of dignity and support for people living with MND, we would love to hear from you.
Contact info@mndasouthafrica.org to discuss this opportunity or submit your application.
MNDA South Africa is committed to equality, diversity, and inclusion. We warmly welcome applications from all qualified candidates, regardless of race, gender, age, religion, sexual orientation, or disability status.